We at skyotravel, acknowledge the importance of privacy of its users as maintaining confidentiality of the information provided by the users is necessary by the data controller and Data Processor.
The privacy policy recount how skyotravel collects, uses and shares information about the user when they visit and interact on our website and mobile app or other means to connect to the sites such as customer care. We value your business with us and stimulate you to use our services our website as per usage guidelines.
By using or accessing the website or other sales channels, the user hereby agrees with the terms of this privacy policy and the contents herein.
This privacy policy does not apply to any website(s), mobile sites and mobile apps of third parties, even if their websites/products are linked to our website.
This privacy policy is a fundamental part of your user agreement with skyotravel.
Collection of Data:
The information we collect for the matter to provide you the services chosen by you and to fulfil our legal commitment towards the third parties as per our User Agreement.
Personal Information of the user shall include name, gender, marital status, religion, phone number, email address and Debit/Credit card details through the use of site.
How we use your personal information:
We may use your information to provide the seek services, maintain and improve the site and send you marketing communications. While producing a booking we may use your personal information that will be shared and allowed to be stored by you.
We may also use the information to:
Confirm your hotel reservations
Updates or changes in the hotel bookings
Authenticate your account and to prevent any misuse or abuse
Give special offers on birthday/Anniversary on hotel bookings worldwide
Conduct Surveys to enhance services available on the website
Marketing promotions to improve user experience
Cookies and session data:
We use cookies to personalize your experience on the website and the advertisements that maybe displayed. Cookies are small pieces of information that are stored by your browser on your device's hard drive. Cookies allow us to serve you better and more efficiently. Most web browsers automatically accept cookies.
Each time you access the website your session data gets logged. Session data may incorporate various aspects like IP the address, operating system and type of browser software being used and the activities conducted by the user while in the website.
With whom your personal information is shared:
Your information shall be shared with the end service providers of the Hotels or any other suppliers who are responsible for execute your booking. Your information can be shared in same group of the company to brush up the efficiency of the services provided. We may also share certain information to our corporate alliances or business acquaintances who may contact you to offer certain products or services for market research, surveys etc.
Security of your information:
We preserve reasonable physical, electronic and organizational security measures to protect your information against fortuitous or unlawful destruction or any unaccredited disclosure or access to your personal information. Your card details are encrypted and you can always log in to your personal account to delete, edit or add certain card details.
Use of intellectual property:
Our website consists of exclusive content, images, logos, symbols and other sort of intellectual property. We have copyright on all of them in case you are found reprocess our information for any commercial purposes, you will be liable to compensate for the damage have made to our property.
Price change is subject to the industry norms:
The price of our services or products is hugely subject to market tendency. You may have to pay more or less according to the market plot and subject proximity.
We reserve the rights to revise the Privacy Policy from time to time to suit various legal, business and customer requirements. You may submit your concerns via email at info@skyotravel.com, We shall respond to all your reasonable concerns and inquiries.
